Questions, answered plainly

Opening an account is free. There is no registration fee and no subscription — you only put in what you decide to invest.

Requests are processed on business days and returned to the method you deposited with. Bank transfers take longer than cards or e-wallets.

Yes — £190, kept deliberately low so you can start small and add more later. The figure is shown clearly before you confirm anything.

Yes. Markets move both ways and no strategy removes that. Only invest an amount you could do without.

You can open and fund your account from £190. You're welcome to increase your balance whenever you choose as your investment grows.

Withdrawals are requested via your dashboard whenever you need them. Your funds return to your chosen payment method, subject to standard processing times.

Accounts are protected by industry-standard security and identity checks. As with all investing, your capital is at risk — values can fall as well as rise.

Most people complete registration within minutes. Once your first deposit has cleared, you can set up your strategy straightaway.

All costs are clearly set out before you commit. You'll always know exactly what applies to your plan — nothing surprises you later.

You must be 18 or older to open an account and begin investing. Identity verification is carried out to confirm your age and details.

Major debit and credit cards, bank transfers, and selected digital wallets and cryptocurrency options are supported. You'll see all available options at checkout.

Our team is on hand Monday to Friday, 9:00 to 18:00 GMT, and aims to respond to every request within one business day.

Tax on investment gains follows the rules of your country and is your own responsibility. We recommend keeping records and speaking with a tax professional.

KYC (Know Your Customer) is a standard identity check. It protects your account and is a normal part of setting up an investment account.

No experience needed. You'll be assigned a personal financial analyst who guides you through every stage — no prior knowledge required.

A dedicated financial analyst, backed by AI technology, works to your goals and risk profile. Expertise and human judgment drive every decision.

Yes — we meet all UK financial and data security standards, with built-in account protection and verification checks.

Absolutely. You can add funds at any time and adjust your strategy with your analyst as your circumstances and objectives change.

Verification is required before an account can move money. It also stops someone else opening an account in your name.

No. Most members start with none. A specialist walks you through the first steps and a demo balance lets you practise.

Yes — the platform runs in a mobile browser with nothing to install.

Withdraw your balance and tell support. There is no cancellation fee and no waiting period.